Do I need to install anything to start?
No. For pool-level telemetry and P&L you just connect a read-only pool API key, and your fleet appears within a poll cycle. The optional on-site collector unlocks per-machine telemetry later — but you can get value on day one with zero hardware.
Is it safe to connect my pool account?
Yes. Saddlepoint uses read-only “observer” keys, encrypted at rest with per-tenant envelope encryption. Keys never reach your browser and are never shared between customers. We never need access to move funds.
Which pools and miners do you support?
AntPool today, with Foundry, F2Pool, ViaBTC, Braiins and Luxor on the roadmap. The on-site collector reads CGMiner-compatible and Braiins OS machines over your local network — no inbound ports, outbound HTTPS only.
Can Saddlepoint handle my energy contract?
Yes. Encode your agreement once and Saddlepoint forecasts your monthly bill, tracks load-factor obligations, runs what-if scenarios, and warns you ahead of coincident-peak windows — where a single missed interval can cost six figures.
Will it control or curtail my machines?
Not unless you explicitly enable it. By default Saddlepoint is advisory: it simulates a staged shed plan, recommends it, and logs what it would do — it never sends a live command to your hardware until a human turns that on.
Can I get tax-ready reports?
Yes. Every payout becomes a tax lot at fair market value, and you can export a CPA-ready CSV of income events and lots. Live P&L is always clearly labeled as an estimate; the monthly close reconciles it against real invoices and payouts.
Do you work for hosting providers?
Yes. White-label client portals give each of your clients a scoped, read-only view of their own machines and economics — one platform for your entire book of business.
What happens after the 14-day free trial?
Nothing automatic — we never ask for a card to start. When the trial ends you pick a plan to keep going (from $49/mo), or your account simply pauses. No surprise charges, ever.
How fast can I be up and running?
Minutes. Create an account, add a read-only pool key, and you’ll see live status and estimated P&L on your first poll. No credit card required to start.